TERMS & CONDITIONS

These Terms and Conditions govern your use of the MAMUS website and services. By accessing or using our platform, you agree to be bound by these terms. Please read them carefully.

1. About Us

Mamus operates an online food ordering and delivery platform in the United Kingdom. You can contact us at:
Email: [email protected]
Address: 7 Queens Parade, Seaburn, Sunderland, SR6 8DA

2. Use of Our Services

You agree to use our website and services for lawful purposes only. You must not:

• Use our platform in any way that breaches applicable laws or regulations.
• Interfere with the security, functionality, or integrity of our services.
• Attempt to gain unauthorised access to our systems or data.

3. Account and Order Information

When you place an order, you agree to provide accurate and complete information. You are responsible for maintaining the confidentiality of your account and for all activities under it.

4. Pricing and Payment

All prices shown on our website are inclusive of applicable taxes. We reserve the right to change prices at any time. Payments must be made through our approved payment providers.

5. Order Acceptance

Your order is an offer to purchase. We reserve the right to accept or decline it. Order confirmation will be provided via email or SMS once accepted.

6. Delivery and Pickup

We aim to deliver or make your order available for pickup within the estimated time. However, delays may occur due to traffic, weather, or other circumstances beyond our control.

7. Cancellations and Refunds

• Orders cannot be cancelled once they have been prepared or dispatched.
• If there is a problem with your order, please contact us promptly.
• Refunds will be considered on a case-by-case basis and issued at our discretion.

8. Intellectual Property

All content on our website, including text, graphics, logos, and software, is the property of MAMUS or its licensors. You may not reproduce, copy, or distribute it without our written permission.

9. Limitation of Liability

We are not liable for any indirect, incidental, or consequential damages arising from your use of our services. Our total liability to you shall not exceed the amount paid for your order.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their content, policies, or practices.

11. Amendments

We may revise these terms from time to time. Any changes will be posted on this page. Continued use of our services constitutes your acceptance of the updated terms.

12. Governing Law

These terms are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

13. Contact Us

If you have questions about these Terms and Conditions, contact us at:
Email: [email protected]
Address: 7 Queens Parade, Seaburn, Sunderland, SR6 8DA